Course Outline: E-Commerce Business Development - Freelancer Training in Mymensingh

WebCraft MyM is a Freelancer Training in Mymensingh Providing E-Commerce Business Development Course that empowers aspiring entrepreneurs to establish successful online businesses. Learn essential skills like website setup, digital marketing, inventory management, and customer engagement.

Course Outline: E-Commerce Business Development


Module 1: Introduction to E-Commerce

1.1 What is E-Commerce?
1.2 Types of E-Commerce (B2C, B2B, C2C, D2C)
1.3 The Importance of E-Commerce in the Digital Economy
1.4 Trends and Future of E-Commerce


Module 2: Setting Up an E-Commerce Business

2.1 Identifying a Niche and Target Market
2.2 Conducting Market Research
2.3 Business Model Development (Dropshipping, Wholesale, Marketplace)
2.4 Legal Requirements and Business Registration
2.5 Selecting the Right E-Commerce Platform (Shopify, WooCommerce, BigCommerce)


Module 3: E-Commerce Website Development

3.1 Domain Name and Hosting Essentials
3.2 Designing a User-Friendly and Responsive Website
3.3 Essential Features for an E-Commerce Website
3.4 Payment Gateway Integration
3.5 Testing and Launching Your Website


Module 4: Product Management

4.1 Product Sourcing and Inventory Management
4.2 Creating Effective Product Listings
4.3 Pricing Strategies for E-Commerce
4.4 Managing Returns and Refunds


Module 5: Digital Marketing for E-Commerce

5.1 Overview of Digital Marketing Channels
5.2 Search Engine Optimization (SEO) for E-Commerce
5.3 Pay-Per-Click (PPC) Advertising (Google Ads, Facebook Ads)
5.4 Social Media Marketing for E-Commerce Brands
5.5 Email Marketing and Retargeting Campaigns


Module 6: Customer Experience and Support

6.1 Importance of Customer Experience (CX)
6.2 Tools for Live Chat and Support
6.3 Building Trust with Secure Payment and Reviews
6.4 Loyalty Programs and Customer Retention Strategies


Module 7: E-Commerce Analytics and Performance Tracking

7.1 Introduction to Analytics Tools (Google Analytics, Shopify Analytics)
7.2 Tracking Key Metrics: Conversion Rate, AOV, and ROI
7.3 Using Data to Improve Sales and Marketing Strategies
7.4 A/B Testing for Website Optimization


Module 8: E-Commerce Logistics and Fulfillment

8.1 Choosing the Right Fulfillment Model (In-House, Dropshipping, 3PL)
8.2 Shipping Strategies and Costs
8.3 Handling International Shipping and Customs
8.4 Streamlining the Order Fulfillment Process


Module 9: Mobile Commerce (M-Commerce)

9.1 The Rise of Mobile Shopping
9.2 Mobile-Optimized Websites and Apps
9.3 Strategies for M-Commerce Marketing
9.4 Push Notifications and Mobile Payment Options


Module 10: Scaling Your E-Commerce Business

10.1 Expanding Product Lines and Categories
10.2 Exploring New Markets (International Expansion)
10.3 Collaborations and Partnerships
10.4 Leveraging Automation Tools for Growth


Module 11: E-Commerce Security and Fraud Prevention

11.1 Common Security Risks in E-Commerce
11.2 Implementing SSL Certificates and Secure Payment Options
11.3 Protecting Customer Data (GDPR Compliance)
11.4 Detecting and Preventing Fraudulent Transactions


Module 12: Advanced E-Commerce Strategies

12.1 Omnichannel Marketing for E-Commerce
12.2 Subscription-Based E-Commerce Models
12.3 Influencer Marketing for Brand Awareness
12.4 Leveraging Artificial Intelligence in E-Commerce (Chatbots, Recommendations)


Final Project:

  • Develop and Launch an E-Commerce Business:
    • Create a complete business plan.
    • Design and set up an e-commerce website.
    • Launch and promote your online store with a marketing strategy.

This course outline is tailored for aspiring entrepreneurs looking to start or scale their e-commerce businesses effectively.

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